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            <h4 class="mb-0">Privacy Policy</h4>
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                    <p>
                      <strong>PENYN DIGITAL SOLUTIONS PRIVATE LIMITED</strong> (“Company”, “We”, “Our”, “Us”) is committed to
                      respecting and protecting the privacy and personal information of its users and business associates
                      (“You”, “Your”). This Privacy Policy outlines our practices regarding the collection, use, storage,
                      processing, and disclosure of personal information when you access or use our website, platform,
                      and related services.
                    </p>

                    <p>
                      By using our services, you acknowledge that you have read and understood this Privacy Policy and
                      agree to its terms.
                    </p>

                    <h5>1. Definition and Description</h5>

                    <p>
                      For the purpose of this Privacy Policy, <strong>“Personal Information”</strong> refers to any
                      information that can identify or be linked to a specific individual. Such information may include,
                      but is not limited to:
                    </p>

                    <ul>
                      <li>Full Name</li>
                      <li>Residential or Office Address</li>
                      <li>Email Address</li>
                      <li>Contact Number</li>
                      <li>Debit/Credit Card Details (including cardholder name, expiry date, etc.)</li>
                      <li>Mobile, Data Card, or DTH Service Information</li>
                      <li>Electricity or Utility Connection Details</li>
                      <li>
                        Any other information voluntarily provided by users or business associates while availing services
                        through the website or platform of <strong>PENYN DIGITAL SOLUTIONS PRIVATE LIMITED</strong>, if applicable
                      </li>
                    </ul>

                    <p>
                      Personal Information may be collected when users register, transact, communicate with us, or access
                      our services.
                    </p>

                    <h5>2. Exception to the Privacy Policy</h5>

                    <p>
                      Personal information or data disclosed by users or business associates in public forums—including
                      but not limited to discussion boards, social media platforms, blogs, public chat rooms, communities,
                      classifieds, or any other publicly accessible environment—shall not be considered confidential or
                      protected under this Privacy Policy.
                    </p>

                    <p>
                      Such information is deemed to be shared voluntarily in public spaces and is not treated as personal
                      or sensitive data under the policy of <strong>PENYN DIGITAL SOLUTIONS PRIVATE LIMITED</strong>.
                    </p>

                    <h5>3. Use of Personal Information and Data</h5>

                    <p>
                      <strong>PENYN DIGITAL SOLUTIONS PRIVATE LIMITED</strong> may use the personal information provided
                      by users or business associates for the following purposes:
                    </p>

                    <ul>
                      <li>To provide services specifically requested by the user.</li>
                      <li>To troubleshoot issues, resolve disputes, and support customer service needs.</li>
                      <li>To process payments, collect dues, or complete legitimate transactions.</li>
                      <li>To maintain a safe and secure service environment.</li>
                      <li>To send notifications, service-related updates, promotional information, or offers.</li>
                      <li>To analyze user interests and improve service quality.</li>
                      <li>To prevent fraudulent activities, unauthorized access, errors, or misuse.</li>
                      <li>To enforce terms and conditions or comply with regulatory requirements.</li>
                    </ul>

                    <p>
                      Personal information is used solely for lawful and necessary operational purposes.
                    </p>

                    <h5>4. Disclosure of Information</h5>

                    <p>
                      <strong>PENYN DIGITAL SOLUTIONS PRIVATE LIMITED</strong> may share personal or sensitive information
                      with third parties only under the following circumstances:
                    </p>

                    <ul>
                      <li>When required to provide services requested by the user.</li>
                      <li>When necessary to complete a lawful transaction or process.</li>
                      <li>For reporting obligations under applicable terms, regulatory norms, or contractual requirements.</li>
                      <li>When disclosure is mandated or permitted by law, regulation, or a competent authority.</li>
                      <li>
                        With trusted external service providers who assist in service delivery, strictly on a
                        “need-to-know” basis.
                      </li>
                    </ul>

                    <p>
                      We do not sell, trade, or disclose personal information to external parties for purposes unrelated
                      to service delivery or legal compliance.
                    </p>

                    <h5>5. Security Practices and Measures</h5>

                    <p>
                      <strong>PENYN DIGITAL SOLUTIONS PRIVATE LIMITED</strong> adopts appropriate and reasonable security
                      practices to ensure the safety, confidentiality, and integrity of personal information. These
                      measures include:
                    </p>

                    <ul>
                      <li>Restricting information access to authorized personnel only.</li>
                      <li>Providing mandatory training to employees on data protection and secure handling practices.</li>
                      <li>
                        Implementing administrative, technical, and physical safeguards to protect against unauthorized
                        access, misuse, or breach.
                      </li>
                    </ul>

                    <p>
                      We are committed to continually improving our security framework to align with industry standards
                      and legal requirements.
                    </p>

                    <h5>6. Updates to the Privacy Policy</h5>

                    <p>
                      <strong>PENYN DIGITAL SOLUTIONS PRIVATE LIMITED</strong> reserves the right to modify, update, or
                      revise this Privacy Policy at any time, as and when required.
                    </p>

                    <p>
                      All updates will be posted on our website, and continued use of our services after such updates
                      shall constitute your acceptance of the revised policy.
                    </p>

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